Please note the following important terms of service regarding your purchases through the Jewish Content Network. Use of our platform and services is contingent on the acceptance of these terms.

Purchased posts, (such as Instagram, WhatsApp, email blasts, or PR blasts) cannot be fully refunded, because payment is made to the relevant publishers at the time of sale. We can only refund the Jewish Content Network’s commission portion of the sale.

We will refund unused impressions from impressions campaigns upon a client’s request. However, a 3.5% processing fee will be subtracted from the refunded amount, unless the original charge was made in error. Note, that refunds are only issued relative to the amount actually paid, and do not apply to bonus impressions. For example if you paid $1,000 and used half your impressions, you’ll only receive back $500 regardless of how many impressions you actually still have remaining.

We are not responsible for the success or failure of any campaign. Even when we do our best to assist with a campaign, we do so as a courtesy because our client’s success is important to us. Ultimately though, we are a technology company that provides media placement services online, with no guarantee to their effectiveness. No marketing agency can ever promise results, and we never do so as a matter of policy. To this end, we will not issue refunds for impressions already used.
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